Family Horizons Credit Union - Indianapolis

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Home Banking Service Terms, Conditions and Disclosures


You must have a Family Horizons Credit Union share draft (checking) account and be a registered user of PC Bill Payment to access the PC Bill Payment service. There is no need to apply for Home Banking service. It is free and available to all FHCU members.

Please take a moment to read or print out the following information BEFORE accessing FHCU's Home Banking service. Home Banking provides you with secure access to your account 24 hours a day, 7 days a week.

You will need your member number and your Maggie Access Code. If you're not sure of your Maggie Access Code or need further information, contact an FHCU Member Service Representative at 317-352-0423 option 3 or 1-800-944-0423 option 3 during regular business hours or email us at member_services@familyhorizons.com.

Using your PIN to perform Home Banking transactions is covered by the terms and conditions in FHCU's Truth In-Savings Disclosure & Agreement. You may request an additional Disclosure & Agreement by contacting one of our Member Service Representatives as described above.

You agree that you will not give your PIN (password) or make it available to anyone. If you believe that your PIN has been lost or stolen, or someone accesses your account without your permission, notify FHCU immediately at 317-352-0423 ext. 0 or 1-800-944-0423 ext. 0 during regular business hours or email us at home_banking@familyhorizons.com.

We may, at any time, change the Terms, Conditions, Disclosures, Fees and Charges. We will notify you of any such change.

PC Bill Payment Service Terms, Conditions and Disclosures

FHCU's PC Bill Payment Service offers you the ability to make payments to merchants/creditors electronically without having to write checks and buy postage. You can make single or recurring monthly payments to mortgage companies, utility companies, credit card companies and more, all from your personal computer 24 hours a day, 7 days a week. You must have a share draft (checking) account with FHCU to use PC Bill Payment Service.

  1. You can arrange your payments to be recurring or single payments. Recurring payments tend to be for the same amount each month and are due on the same day each month (auto payments, mortgage, etc.).

  2. To use the automatic PC Bill Payment feature, funds must be available in your checking account (5) five business days prior to the due date entered. Most payments are made electronically, however, some merchants are not set up to accept electronic payments and FHCU's PC Bill Payment processor will mail a check through the US Postal Service. FHCU is not responsible for late payments due to mail service or circumstances beyond our control.

  3. If you make a payment to a payee or merchant registered with the Automatic Clearing House (ACH), funds will be transferred electronically to the payee or merchant approximately two (2) business days prior to the due date.

  4. Should FHCU be unable to process your payment request due to insufficient funds in your checking account, a fee of $28 will be debited from your account. FHCU reserves the right to suspend or terminate your PC Bill Payment service, in whole or part, without prior notification.

  5. In the event your balance in your checking account is not sufficient and you have overdraft protection, FHCU will transfer funds from your selected overdraft account and charge a transfer fee of $3.00. There will be no transfer fee for an overdraft protection transfer from your line of credit loan.

  6. If a bill payment is made after 12:00 am Central Time, it will be posted the following business day.

  7. You cannot place a stop payment order on an item that has already been sent. It will be your responsibility to collect any overpayment of funds you have made to a merchant/payee. You may cancel or modify a payment up 12:00 midnight Central Standard Time up to (5) business days prior to the payment date.

  8. You are responsible for maintaining your share draft account balance in order to cover payments you authorize from your account. It is also your responsibility to confirm that a merchant/payee has received a bill payment

  9. You agree to be bound by and comply with the Terms and Conditions concerning PC Bill Payment and any regulations and laws pertaining to FHCU's online applications.

  10. You agree that you will not give your PIN (password), or make it available, to anyone. If you believe that your PIN has been lost or stolen, or someone accesses your account without your permission, notify FHCU immediately at 317-352-0423 ext. 0 or 1-800-944-0423 ext. 0 during regular business hours, or email us at member_services@familyhorizons.com.

  11. We may change the Terms, Conditions, Disclosures, and fees at any time and we will notify you of any such change. Your use of PC Bill Payment following the receipt of such constitutes acceptance of any such change.

  12. The Terms, Conditions, and Disclosures shall be governed in accordance with the laws of the State of Indiana.

FHCU PC Bill Payment Liability Limitation
FHCU will not be liable for missed payments, finance charges, or late fees due to a failure on the part of any internet service provider, equipment malfunctions, phone or communication line problems, or the failure of any computer system to work properly. FHCU will not be liable for any losses incurred as a result of errors on your part in providing an accurate merchant or payee address, in providing your account number accurately, or in providing accurate billing amounts, nor will we be liable for your failure to maintain sufficient funds in your checking account. It is your responsibility to keep an accurate account of your balance, and to record all bill payments made from your FHCU checking account.

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Copyright © 2000 Family Horizons Credit Union.  6665 East 21st Street, Indianapolis, Indiana 46219    Last modified: April 14, 2008