Family Horizons Coronavirus preparedness
Effective Saturday, 03/21/2020 our lobby will be temporarily closed to help limit the spread of Coronavirus (COVID-19). The drive up is open and will remain open during our normal hours for your banking needs. If you require personal interaction, please contact us for arrangements. Family Horizons is here for you. We remain financially strong with dedicated employees ready to help. Your money is safe, secure and insured by the federal government.
As the Coronavirus (COVID-19) continues to disrupt places of business and the lives of so many around the world, Family Horizons is committed to providing convenient services and support for you. We have recently realized the impact of the virus in the local communities we serve, and our team is ready to help!
As we continue to monitor the latest news, the health and safety of our members and employees will remain a top priority. Advisories from the CDC and local Health Departments will be taken into consideration as our team implements best practices. At this time, our branches remain open and we have taken the appropriate measures to clean and provide a safe environment for members and employees. Our teams are disinfecting ATMs, teller stations, restrooms, door handles, desk surfaces, and drive-thru tubes daily.
To help prevent the spread of this virus within our communities, we need your help! Those who are sick or who may have been in contact with someone who has the COVID-19 virus, we would ask that you please refrain from visiting one of our branches. If you need to visit a surcharge-free ATM, please use our ATM locator to find the nearest Alliance One network ATM.
We encourage all members to utilize the electronic banking services we offer, and feel confident that you can bank securely and conveniently with Family Horizons. Download the Family Horizons Mobile app after enrolling in Home Banking. If you have not yet enrolled in Home Banking, click here to enroll in Home Banking.
With our extensive electronic offerings, you can access your accounts, pay bills, transfer money, deposit checks, and view your statements online!
- Mobile Banking – With Mobile Banking, your banking needs fit right in your pocket. You can access your accounts from your phone virtually anywhere, at any time.
- Mobile Deposit – With Mobile Banking Deposit, you can make check deposits directly to your Family Horizons Checking account from your mobile device.
- Maggie – Maggie Audio Response Service is free to members, and allows you to easily perform a variety of account transactions by phone.
- Popmoney – Popmoney is an innovative personal payment service offered by Family Horizons that eliminates the hassle of writing a check or carrying cash.
If you have been affected by COVID-19 and need assistance with your accounts or loans, please contact us at 317-352-0423 or through our Live Chat feature during normal business hours. Our employees are ready and available to help you with any of your banking needs.
You may also visit our website for updates on how Family Horizons is responding to the Coronavirus outbreak and any changes to our normal operations. For more information on how you can protect your family from this virus, visit the CDC’s resource center.
We appreciate you, and above all, we wish you and your family good health.