New Verification Process for Out-Of-State Shared Branching
Family Horizons Credit Union is part of the CO-OP Shared Branching Network. Starting May 1, 2025, CO-OP will implement IDCheck at all Shared Branch locations. This new security feature is designed to make your out-of-state banking experience more secure by adding an additional layer of protection on your account. As a guest member, you may be required to complete IDCheck verification before transacting on your account.
How does IDCheck work?
When you visit a Shared Branch, be sure to bring your smartphone and a government-issued ID. Here’s what to expect:
1. Scan the QR code displayed in the branch, to visit https://verify.coop.org.
2. Enter your credit union name, account number, and the last four digits of your SSN.
3. Scan your ID and take a selfie for verification.
4. Receive a 6-digit access code on your phone.
5. Show the code to the teller to complete your transaction.
For future visits, the process is even faster with your recognized device—scan the QR code, enter your details, and get your access code instantly if your ID is valid and you’re using the same device.
Why IDCheck?
IDCheck ensures you can be positively identified at any Shared Branch location, reducing fraud while keeping transactions simple and efficient. This extra step adds security without adding hassle—just scan, verify, and do your banking with confidence.
When you arrive at the branch, or before, you will be asked to scan the below QR code with your mobile device and follow the instructions on the screen to get a member verification code. Check out the video below to learn more.
We are here to help!
We’re committed to providing you with a safe and smooth banking experience, whether you’re visiting us or one of the thousands of shared branch locations available nationwide. If you have any questions, please contact us by chat, email, phone, or by stopping by one of our branches.
Family Horizons is part of the CO-OP shared branch network! This gives you access to more than 5,000 credit union locations nationwide! No matter where you go, across town or across the country, Family Horizons will be there. Find one using the locator below.
